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Call us now 9799357515

Our Aim is customer's complete shopping satisfaction. We believe that if the customer is happy from our services then he/ she will buy from us again. But sometimes the conditions / situations are not in our favor and if customer is not happy with the product then the following terms apply for a mutually consented resolution of the situation. 

How to send the returns ?

 

If you have any questions or clarification you can contact our customer support, we shall assist you !

 

 

Customer Support:
E-Mail :  info@onlineshoppingjaipur.com
Phone : +91 9799357515

Refund on Returns

Refund, Replacement or Exchange will be accepted within 10 days.
At any point of time the refunds will not be entertained for any purchase, and it would be issued only as Gift Vouchers.Which You Can Redeem In All Our The Chennai Silks Branches.
We will not refund the customs duties & taxes, if applicable, or paid by you at the time of receiving the goods.
In case of orders with free shipping, the shipping cost of resending product would be deducted while sending the gift voucher / Alternative products.

Terms and Conditions
We would entertain the Product return only after receiving mail from the customer.
We do not accept any returns after 10 days of receiving the shipment.
In the case of international orders, we do not currently accept any returns or exchange of our products
All products should be returned in original condition with Invoice & tags intact as attached in the dress. Presence of original Invoice / tags is a must to accept returns.
Any complaint with regards to damage or stains or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same.

If you choose to pay by Cash on Delivery, the refund will be credited either in the form of E-vouchers or through an NEFT transfer to your bank account. Please note that refunds will be processed within 48 hours of receiving the returned product. For an NEFT transfer, we will require the following details:

Bank Name
Account Holder Name
Bank Account Number
Branch Address
IFSC Code